Cancellation and Refund Policy
At Private Yacht Charters Miami, we understand that plans can change. Our cancellation and refund policy is designed to be fair and transparent:
1. Client Cancellations
More than 48 hours before departure: Cancellations made more than 48 hours prior to the scheduled charter are eligible for a refund, excluding the 50% non-refundable deposit.
Less than 48 hours before departure: Cancellations made less than 48 hours before the scheduled charter are non-refundable.
2. Weather-Related Cancellations
If the U.S. Coast Guard issues a Small Craft Advisory or the captain determines that weather conditions are unsafe for sailing, the charter will be rescheduled, and a charter credit will be provided.
3. No-Shows
Failure to arrive at the scheduled departure time without prior notice will be considered a no-show, resulting in forfeiture of the entire charter fee.
4. Late Arrivals
Late arrivals may result in a shortened charter duration to avoid impacting subsequent bookings. No partial refunds will be provided for time lost due to late arrival.
5. Rescheduling
Requests to reschedule a charter must be made at least 48 hours in advance of the scheduled departure time. Approval of rescheduling requests is subject to availability and may incur additional fees.
For any questions or to initiate a cancellation or rescheduling request, please contact us at:
Email: info@privateyachtcharters.miami
Phone: (305) 285-2411
Address: Miami Beach Marina – 300 Alton Rd, Miami Beach, FL Suite 304
Please note that all cancellation and refund policies are subject to change. Clients will be notified of any significant changes prior to their charter.