Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Billing and payment details

  • Group size and guest names (for Coast Guard compliance)

  • Preferences and special requests related to your charter

  • Communication logs (calls, texts, emails, and group chats)

2. How We Use Your Information

Your personal information is used to:

  • Confirm and manage bookings

  • Process payments and deposits

  • Communicate with you regarding your charter

  • Send important updates, reminders, or emergency alerts

  • Ensure all guests are accounted for under Coast Guard safety regulations

  • Improve our customer service and operations

3. Group Chats for Coordination

To ensure smooth communication and exceptional service, we may create group chats (via iMessage, WhatsApp, or SMS) including:

  • You (the client or booking representative)

  • Our concierge or booking manager

  • Your assigned captain and/or crew

These chats help us:

  • Coordinate arrival times and boarding instructions

  • Share marina location, dock number, and parking info

  • Handle real-time requests and updates

  • Keep everyone on the same page

We do not share these chats with third parties and will only include essential parties to protect your privacy and streamline communication.

4. Data Protection

We implement appropriate security measures to protect your personal data, including:

  • Secure payment processing

  • Password-protected systems

  • Encrypted communications where applicable

Your data is never sold or shared with third parties for marketing purposes.

5. Cookies and Website Tracking

Our website may use cookies or analytics tools (like Google Analytics) to understand user behavior and improve site functionality. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Request access to your personal data

  • Request that we correct or delete your data

  • Opt out of any marketing communications

  • Withdraw consent for data collection (note: this may impact our ability to fulfill your booking)

To exercise these rights, please contact us at info@privateyachtcharters.miami.

7. Third-Party Links

Our website may contain links to third-party services (such as payment processors or review platforms). We are not responsible for the privacy practices of these external websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, the new version will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact: